IN THIS LESSON
Learn your device.
You will learn how to find your device model and reference it for repair.
How to Find Your Device's Make and Model
Don't worry — we've got you! Finding your device's make and model is easier than you think. Here's a simple guide to help you locate this information so we can get you the right part, fast.
📱 Smartphones & Tablets
Option 1: Check Your Settings
iPhone/iPad: Go to Settings → General → About → Look for "Model Name"
Android: Go to Settings → About Phone (or About Device) → Look for "Model" or "Model Number"
Option 2: Check the Back of the Device
Many devices have the make and model printed on the back or along the edges
Option 3: Check the Original Box
If you still have the box, the make and model are usually printed on a label
💻 Laptops & Computers
Option 1: Check the Bottom or Back
Flip your laptop over — look for a sticker with the model number
Option 2: Check Your Settings
Windows: Press Windows Key + Pause/Break or go to Settings → System → About
Mac: Click the Apple logo (top left) → About This Mac
Option 3: Check the Original Box or Receipt
🎮 Gaming Consoles
Check the back or bottom of the console for a label
Look on the original box or purchase receipt
⌚ Smartwatches & Other Devices
Check the back of the device for engraved text
Open the device's settings app and look for "About" or "Device Info"
Still Not Sure? No Problem!
We're here to help. Snap a photo of your device (front and back) and send it our way. Our team will gladly identify it for you — that's what neighbors are for!